Introduction
At Open Equine (“we,” “our,” “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website openequine.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Data Controller
The data controller responsible for your personal data is Open Equine and can be contacted at info@openequine.com.
Information We Collect
We may collect and process the following data about you:
Information You Provide to Us
- Personal Identification Information: Name, email address, phone number, postal address, and any other information you provide by filling in forms on our Site, such as when you register, subscribe to our services, or request further services.
- Payment Information: When you make purchases, we may collect details necessary to process the payment, such as credit card information, although these details are processed by our payment processor and not stored by us.
Information We Collect Automatically
- Technical Data: Including but not limited to your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Information From Third Parties
- Analytics Providers: We may receive information about your usage of our site from third-party analytics providers such as Google Analytics.
- Advertising Networks: We may receive information about you from our advertising partners to better tailor our services and marketing efforts.
How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Manage Our Services: Including setting up and maintaining your account, processing transactions, and providing customer support.
- To Communicate with You: Sending you updates, newsletters, marketing materials, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.
- To Improve Our Site and Services: Conducting research and analysis to understand how our services are used, diagnosing technical issues, and enhancing user experience.
- To Comply with Legal Obligations: Ensuring we comply with applicable laws and regulations, responding to legal requests, and preventing fraud and other unlawful activities.
Legal Basis for Processing Your Information
We process your personal data based on the following legal grounds:
- Consent: When you have given explicit consent to the processing of your personal data for one or more specific purposes.
- Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
- Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: When processing is necessary for the purposes of our legitimate interests, provided these interests are not overridden by your rights and interests.
Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following circumstances:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
- Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal process.
- Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal data. Despite our efforts, please note that no transmission of data over the internet is guaranteed to be completely secure, and we cannot ensure or warrant the security of any information you provide to us.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request the correction of inaccurate personal data we hold about you.
- Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal data where we are relying on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: Where you have provided consent for the processing of your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at info@openequine.com. We will respond to your request within the timeframe required by law.
Other websites
The Website may, from time to time, contain links to and from the websites. If you follow a link to any of these websites, please note that these websites have their own data protection/privacy policies and We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Cookies
You can set Your browser to refuse all or some browser cookies, or to alert You when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Website may become inaccessible or not function properly. For more information about the cookies We use, please see Our Cookie Policy.
Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new privacy policy on our site and updating the “Last Updated” date at the top of this page. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Open Equine
info@openequine.com
+353 (0) 1 913 3230
By using our site, you acknowledge that you have read and understood this privacy policy, and you agree to the collection, use, and disclosure of your information as described herein.